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Starbucks brews value meal deals

Company aiming at cost-conscious customer base

Published February 4, 2009 at 12:05 a.m.

Customers relax at a Starbucks store in Miami. The company is hoping to boost sales by offering value meals described as 'several breakfast pairings' at 'attractive' prices.

Photo by Joe Raedle / Getty Images

Customers relax at a Starbucks store in Miami. The company is hoping to boost sales by offering value meals described as "several breakfast pairings" at "attractive" prices.

NEW YORK - The allure of the value meal has long seduced penny-pinchers craving a cheeseburger. Now, as the dismal economy slurps up profits, Starbucks Corp. is hoping to find some sales salvation in its own value meal variety.

The tug of war for coffee drinkers has gotten hotter in recent months, with McDonald's Corp. offering new, lower-priced specialty coffee drinks and Dunkin' Donuts advertising value-minded deals.

"You've got a lot of options right now for the more price-conscious consumer to save money," said Andrew Hetzel, the founder of coffee consulting group Cafemakers.

Starbucks has yet to offer many details about what Chief Executive Howard Schultz described to investors last week as "several breakfast pairings" at "attractive" prices. More details are expected this week.

But analysts wonder if the plan will be enough to keep value-seeking customers from abandoning the mermaid for the clown.

The McDonald's drinks, which are now in about half of the company's U.S. stores, have already garnered a following among some former Starbucks customers like Maudie West.

The 86-year-old resident of Kansas City, Kan., says she has an iced mocha from McDonald's "as often as I can get someone to drive through." "I just absolutely love them," she said. "They're much richer-tasting than Starbucks."

Starbucks is looking to rebound from dismal sales in the U.S. as more consumers cut back on spending in the deepening recession. In its fiscal first quarter report last week, same-store sales - a key indicator of a retailer's performance - dropped 10 percent. That's worse than the 8 percent decline in the fiscal fourth quarter.

Even in areas like the Northeast where business has remained fairly strong, some former Starbucks drinkers have been cutting back or abstaining altogether.

Restaurants have been increasingly trying to break into the specialty coffee market, which has grown substantially since 1995, when only 2.7 percent of adults drank a specialty coffee drink every day, according to the Specialty Coffee Association of America. In 2008, that percentage stood at 17 percent.

Starbucks won't say whether competition from its lower-priced rivals has contributed to its sales decline. But analysts say the economy may be driving more value-minded consumers to switch brands rather than just cut back.

McDonald's is halfway through its nationwide launch of its new espresso-based drinks and said sales are hitting or exceeding internal targets. It cited the popularity of the drinks as one factor in its better than expected fourth-quarter results.

McDonald's now offers the drinks in about 7,000 of its nearly 14,000 U.S. locations. Although it is still rolling out the beverages, it is already heavily promoting them locally through coupons and samples.

Not to be outdone, Dunkin' Donuts is trying to attract value-conscious consumers with specially priced coffee and food combinations, such as a medium drip coffee and an egg white flatbread sandwich for $1.99. The company, which is privately held, declined to give specific figures.

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